Help Desk, Onsite and Remote Support
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Help Desk, Onsite and Remote Support

Intrada offers an effective Help Desk service that can benefit small businesses to large corporations. Foundational to our successful helpdesk are a friendly voice and a simple process to collect information. Intrada's Help Desk is one of the most exciting departments because there is always something new to help correct user issues accurately and effectively. This is accomplished through communications and support tools like chat, remote control, knowledge bases, how-to instruction and onsite visits.

Intrada's Help Desk can come on board to assist current Information Technology departments or allow companies to add a technical support to all users without hiring additional staff. Advanced call queuing, online forms, ticket tracking and remote software resources allow custom configuration to meet any business needs.

 

 

Contact Us Today for a Free Consultation.
Let us walk you through all your technology requests
and build a customized plan to meet your specific needs.

REQUEST MORE INFO SCHEDULE A DEMO

 

Intrada Technologies
31 Ashler Manor Drive
Muncy, PA 17756 

800-858-5745
570-368-2810 FAX

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Contact Information: 
    31 Ashler Manor Drive
    Muncy, PA 17756

Hours of Operation:
    Monday to Friday 8 AM > 6 PM EST
 
 800-858-5745

Mission Statement

Intrada is built on the premise that the management of information technology for business is like legal advice or accounting. It is not a do-it-yourself job.

Smart business people who are not technically savvy need quality resources for reliable hardware, software, service, and support. Businesses rely on these vendors as trusted friends or partners in their business.

Intrada serves its clients as that trusted partner. We make sure that our clients have what they need to run their businesses, with maximum efficiency and reliability.

Many of our client's needs are mission critical. Intrada gives them the assurance that we will be there when they need us.