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help-desk

Help Desk Service

HELP DESK services mean different things to different people at different times. Whether you are looking for turnkey support on your company network or tools designed to help your current IT department become more efficient, Intrada's experience and systems can accomplish the desired result.  HELP DESK
hosting and cloud services

Hosting and Cloud

Intrada’s hosting and cloud solutions are custom built to provide clients with a unique, secure and reliable platform. Intrada does not outsource, co-locate or resell hosting services providing a dedicated service approach and response. All services are provided and supported in-house thereby removing the middle-man and providing the highest level of customer service. Read more...
digital marketing services

Digital Marketing

Intrada's approach to Digital Marketing is a systemized process created to ensure the delivery of an accurate experience to the end user. Our Digital Marketing Campaigns can serve many purposes for a business including: increasing visibility of a company brand, communicating with current customers, presenting valuable information and targeting new prospects and sales. Read more...

The Dual-Factor Duel: SMS Text vs. the Microsoft Authenticator App

cybersecurity importance

In my line of work, casually perusing documents like the SANS 2023 Security Awareness Report is par for the course. Such documents from the SANS Institute, CISA, Kaspersky, Palo Alto, and others use data carefully curated in clean, cool-colored charts to describe futuristic topics like “threat landscapes”, “zero trust”, “cyber security resilience”, and “human risk”. As I scrolled through this particular SANS’ report, it was the last of these topics that wove through each 14-point, sans-serif paragraph: human risk through phishing, human risk in weak passwords, and human risk in incident response.

Even the calm, collected SANS researchers had to admit surprise at the inclusion of incident response in the realm of human risk. This was alright; it meant that the companies studied were beginning to understand the importance of configuring technology to respond to cyber threats and configuring the human network to facilitate an energetic, resilient approach to incident response. But how can businesses use their employees best when planning for incident response?

The world of cyber security is constantly optimizing and updating its methods to keep pace with the evolution of information technology, quite often by creating better tools for cyber security professionals. However, what if those cyber security professionals similarly optimized the workforce's abilities whose information and livelihoods they are protecting? This is where the secret agent-style incident response comes in.

Inventing the Incident Response Wheel

Before we get there, however, what is incident response? For a quick refresher, you can look at Intrada’s previous article covering the basics of incident response planning. Both NIST and CISA have created documents to define and guide the implementation of incident response planning in the context of cyber security. These guides describe the structure of incident response as a cycle, not unlike most processes (though less vicious than most created by the government).

Read more...

Most Recent Articles

31 August 2023
Employee Spotlight – Caleb Hill
News and Events
Intrada Technologies is thrilled to shine a spotlight on Caleb Hill, the newest addition to our team. After working part-time for over a year, Caleb has joined Intrada full-time as a Cybersecurity Technician. His journey...
Read More
30 August 2023
Twitter's Transformation: A Deep Dive into 'X'
Digital Media and Internet Development
In the fascinating world of social media, Twitter's transformation has been nothing short of revolutionary. A deep dive into this captivating journey reveals a brand shift that has left many in awe. Goodbye, Larry the bi...
Read More
29 August 2023
Leveraging SEO for Business Growth
Procedures and Policies
In an era where digital presence determines the success of a business, Search Engine Optimization (SEO) has emerged as a vital tool to stay competitive in the market. SEO is a strategic process that enhances your website...
Read More
28 August 2023
Incident Response, Secret Agent Style
Procedures and Policies
In my line of work, casually perusing documents like the SANS 2023 Security Awareness Report is par for the course. Such documents from the SANS Institute, CISA, Kaspersky, Palo Alto, and others use data carefully curate...
Read More

Hardware and Software Sales

Hardware and Software Sales

Lenovo, SonicWall, vmware, Microsoft, Dell, Adobe, HP, Cisco, CyberPower, IBM, APC, Barracuda, Intel and many more.
Read more.

 

Backup and Disaster Recovery

Backup and Disaster Recovery

Cloud-Integrated and Onsite Imaging Data Protection for Physical, Virtual and Workstation Environments.
Read more.

 

What is the cloud?

The cloud basics explained.
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What is the cloud? What is the cloud?

Is Microsoft 365 Right for Your Business?


More Information...

Is Microsoft 365 Right for Your Business? Is Microsoft 365 Right for Your Business?

User Activity Monitoring

When employees are working from their home office, how do employers know what they are doing? When and how often are employees disengaging? Is there an easy way that employers can monitor user activity and productivity?
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User Activity Monitoring User Activity Monitoring

Network Support

Revolutionize the way your Network is managed by responding to situations before they become problems. Intrada's PRO-Active service provides our clients with a dynamic response preventing costly reactive methods.
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Network Support Network Support

Website Development

Is your website producing the desired results? A successful web site is much more than pictures and graphics, it's a virtual visit to your company. Contact us today for a free website audit and learn more about Intrada Web Services.
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Website Development Website Development

Search Engine Optimization

Intrada's approach to SEO and SEM is not based on technology but a defined marketing objective. With defined goals, SEO becomes a marketing technique and not a technical service. Contact Intrada today to learn more about our Internet Marketing solutions and how to grow your website visibility.
More Information...

Search Engine Optimization Search Engine Optimization

Digital Marketing

Social media marketing is measurable, effective and creative; but it takes an experienced and knowledgeable partner to maximize your investment. Intrada uses a team concept to deliver social campaigns. This team includes a writer, designer, programmer and SEO Strategist working together to maximize social results.
More Information...

Digital Marketing Digital Marketing

Pro-Active

PRO-Active Network Management and Internet Services are created for a client’s individual requirements to maximize the return on investment in both costs and results. The goal is to remove the traditional expensive reactive methods and use technology and systems to manage technology more efficiently. PRO-Active also provides options for continual management of security and compliance including HIPAA and PCI standards protecting your customers and data. To learn how PRO-Active can help your business, contact us today.
More Information...

Pro-Active Pro-Active

Strong, Safe Passwords

Passwords protect sensitive parts of technology. From user accounts to bank accounts, pin numbers to garage door keypads, cell phones to store cards—all of the data is protected by passwords.
More Information...

Strong, Safe Passwords Strong, Safe Passwords

Contact Us

Contact Information:
  31 Ashler Manor Drive
  Muncy, PA 17756
 

Hours of Operation:
  Monday to Friday 8 AM > 5 PM EST
 

Get Directions
 800-858-5745
 
HELP DESK

OUR FOCUS

Intrada Technologies is a full-service web development and network management company with a focus on creating ongoing, trusted partnerships with each of our clients.

We make sure our clients have what they require to run their businesses with maximum efficiency and reliability, as many of their needs are mission-critical. 

Our unique, collaborative partnerships allow us to provide our clients with the assurance that we will be there when they need us.

CLIENT SERVICE TEAM

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