Is User Activity Monitoring Right for my Business?
One of the fastest-growing challenges companies are currently facing due to the sizable increase of their employees working from home is productivity. According to a report by the Pew Research Center, only 7% of workers in the U.S. worked from home, pre-pandemic. Now, and not by choice, nearly two-thirds of Americans work remotely. When employees are working from their home office, how do employers know what they are doing? When and how often are employees disengaging? Is there an easy way that employers can monitor user activity and productivity? There is, and Intrada has a solution.
Intrada Technologies offers software that provides our clients with user activity monitoring for both the remote and on-premise users.
How does user activity monitoring software work?
David Steele, the co-founder of Intrada Technologies, states, “The productivity platform learns a baseline activity for each user. Reports and auditing start as soon as the low weight, hidden application is applied to the user device. But the platform also learns and builds a profile based on user activity. Once the profile baseline is established, the software will notify administrators of any changes in behavior, including apps used, time allocation, or even how email messages are worded.”
Human Resources and department managers can easily monitor computer usage and productivity by viewing easy to follow dashboards and reports. The software is customizable for your company’s specific needs to provide alerts based on rules or benchmarks.
The activity report provides information regarding the hours your employees are working, what they are working on, and monitors several actions, including email, print jobs, website history, keystrokes, web searches, and network access. It also recognizes when they may need extra support or coaching, as working from home isn’t an easy transition for some. And suppose your employee is spending their time watching movies on Netflix, chatting on social media most of the day, or engaging in any unauthorized or permitted activity during the workday? In that case, an alert will be sent to the administrator or HR department to review.
