PRO-ACTIVE Network Support
Managing and Supporting an Information Technologies (IT) environment, no matter what size, uptime, availability and security are key to business operations. Each system needs to function efficiently in order to maintain optimal network performance and business continuity. To do the job right, Information Technologies (IT) professionals need a network and systems management toolset capable of monitoring, managing and reporting on the entire IT environment ensuring the availability of business critical Information Technologies (IT) services.
Intrada provides companies and IT departments with a comprehensive toolset including continual monitoring, management of Internet Protocol (IP) devices and Help Desk Support for users to minimize downtime across the network. This toolset is Intrada's PRO-Active Information Technologies (IT) Support allowing companies to respond to situations before they become problems preventing costly reactive methods. This dynamic response and support structure can be added to a current IT Department or can replace your current reactive support vendor. This allows companies to focus on customer service and not computer systems.
Intrada PRO-Active allows you to overcome top challenges of companies today by:
- Reducing IT costs and increasing IT department productivity through automation
- Monitoring the network to deliver a consistently high level of service 24x7
- Decrease Unpredictable costly downtime
- Addressing competing needs such as servers vs end-users vs business applications
- Centrally managing a distributed architecture as if it was local
- Generating reports to gain insight into your network and communicate important Information Technologies (IT) statistics
- Integration with industry leading Professional Services Automation (PSA) tools
- Single Source Information Technologies (IT)
