Desktop Support & Management

Desktop Support & Management

Desktop Support & Management

Intrada understands the importance of a stable, secure and fast computer when it comes to employee efficiency. Intrada incorporates proven processes to quickly resolve issues and, therefore, maximize the availability of resources. These processes start with communication through either an online ticket system or call in help-desk center. With detailed information collected, Intrada will allocate the appropriate tech or techs to address and resolve the issue. Services provided include:

  • Backup & Data Recovery
  • Hardware Upgrades & Repair
  • Installation & Startup
  • Service Plans
  • Software & Operating System Patching
  • Software Sales, Support & Installation
  • Virus, Malware & Spyware Removal
  • Workstation Optimization

Intrada offers a true Managed IT service – PRO-Active Network Management. No hidden fees, 24/7 coverage for critical business applications, and help desk for staff with no hourly limits. When Intrada is managing a client's network, the resources identified in the agreement are covered under a single monthly fee.

PRO-Active is a blend of monitoring, tools and procedures designed to prevent desktop issues. Most issues that users experience could have been prevented with the proper monitoring, maintenance and support. Intrada has developed PRO-Active to assist users with daily requirements. It's like having your own IT staff without the cost and space associated with hiring additional employees.

 

 

 

Contact Us Today for a Free Consultation.
Let us walk you through all your technology requests
and build a customized plan to meet your specific needs.

REQUEST MORE INFO SCHEDULE A DEMO

 

Intrada Technologies
31 Ashler Manor Drive
Muncy, PA 17756 

800-858-5745
570-368-2810 FAX

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Contact Information: 
    31 Ashler Manor Drive
    Muncy, PA 17756

Hours of Operation:
    Monday to Friday 8 AM > 6 PM EST
 
 800-858-5745

Mission Statement

Intrada is built on the premise that the management of information technology for business is like legal advice or accounting. It is not a do-it-yourself job.

Smart business people who are not technically savvy need quality resources for reliable hardware, software, service, and support. Businesses rely on these vendors as trusted friends or partners in their business.

Intrada serves its clients as that trusted partner. We make sure that our clients have what they need to run their businesses, with maximum efficiency and reliability.

Many of our client's needs are mission critical. Intrada gives them the assurance that we will be there when they need us.