Computer Repair & Service

COMPUTER REPAIR & SERVICE

PC TUNE-UP

Computers run better when they get regular maintenance and care. Intrada Help Desk can review system configurations, clean up functionality, delete those unwanted files, update existing software and remove unwanted programs to keep your computer running at its best.

Set Price:
  • $59.95 per Computer
  • Diagnose performance problems and correct issues
  • Optimize Windows start-up and shutdown
  • Remove unwanted programs and trial ware
  • Clean up registry and temporary files
  • Install critical system updates
  • Confirm security software is active and current
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VIRUS, MALWARE & SPYWARE REMOVAL

Viruses, Malware and Spyware can cause poor performance or even hijack your computer and personal information. Intrada Help Desk can identify and remove this unwanted software most of the time remotely. Contact our support team for a FREE Diagnostics.

In the event of operating system failure due to aggressive malware or viruses, a system restore may be required.

Set Price:
  • $69.95 per Computer
 

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DIAGNOSTICS

Intrada is able to establish a secured remote session to your computer to allow a quick diagnostics on your computer. All of the diagnostics are done live on the screen so you can see what is being done. No data is ever removed from your computer. Once done, you have the ability to close the connection and block from any access.

 
Set Price:
  • FREE
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SYSTEM RESTORE

System restore requires the computer to be at our office. Intrada Help Desk will restore the operating system, software and data. Requires Recovery CD, software applications, valid backup and valid licenses to rebuild systems to previous configurations.

 
Set Price:
  • $99.95 per Computer
  • $39.95 per Computer with Preparation of Recovery CD


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DATA RECOVERY

Intrada will perform diagnostics; this takes 1-2 business days. Most drives we receive are able to be fixed with a general recovery procedure. If your drive has a more severe issue, we will contact you with other options, or you can elect to have the drive returned to you with no cost for the diagnostics.

 
Plans start at:
  • $99.95 per Device
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BASIC CLOUD BACKUP
Plans start at:
  • $5.95 per Month/Computer
  • Automated individual computer or laptop backup
  • Unlimited Cloud Backup of Photos, Documents, Settings, Email, Music and Videos
  • Sync, share and access files remotely
  • Security File Encryption when sending to the cloud
  • Deleted files are stored for 10 days
  • Support for: XP, Vista, Windows 7, Windows 8, Intel-based Macs with OX S 10.6, OS X 10.8, OS X 10.0, OS X 10.10
  • Intrada assisted setup and continual support

This plan does not support External Hard Drives, Application Programs, Temporary Files or System Files. Any files over 4GB need to be manually added to the backup.

 
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BASIC CLOUD BACKUP WITH IMAGE
Plans start at:
  • $10.95 per Month/Computer
  • Automated individual computer or laptop backup
  • Unlimited Cloud Backup of Photos, Documents, Settings, Email, Music and Videos
  • External Hard Drive Backup with System Image (a complete copy of the entire system)
  • Sync, share and access files remotely
  • Security and file encryption
  • Deleted files are stored for 10 days
  • Support for: XP, Vista, Windows 7, Windows 8
  • Intrada assisted setup and continual support

This plan requires an external hard drive to support System Image. Application Programs, Temporary Files and System Files are stored on the external hard drive but not in the cloud. Any files over 4GB need to be manually added to the backup.

 

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SET-UP NEW DEVICES

Intrada Help Desk can make sure your tablet is setup correctly the first time with software and security. Let us help connect your tablet to the Web and install all the necessary programs (requires a valid license). Intrada Help Desk can also make sure your security software is running correctly.

Set Price:
  • New Tablet: $19.95
  • New PC: $79.95
  • New Laptop: $79.95
 

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LABOR RATES - ONSITE

Intrada Help Desk Technicians are available to handle any computer requirement. Contact the Help Desk to get an Onsite Support Estimate and to schedule the visit. All visits are schedules with a 2 hour window during normal business hours.

 
Plans start at:
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LABOR RATE - REMOTE

Intrada Help Desk is able to correct most operating system errors using a remote connection and running several software tools. In the event the issue cannot be resolved remotely, ship the unit to our office and the issue will be resolved and the computer returned within 1 business day plus shipping.

This rate is based on PC Support and does not apply to Servers, Networks or Commercial Configurations.

 
Plans start at:
  • $59.95 per Hour
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Contact Us Today for a Free Consultation.
Let us walk you through all your technology requests
and build a customized plan to meet your specific needs.

REQUEST MORE INFO SCHEDULE A FREE DIAGNOSTICS

 

Intrada Technologies
1401 East 3rd Street
Williamsport, PA 17701

800-858-5745
570-368-2810 FAX

Get Directions
 



 
Contact Information: 
    31 Ashler Manor Drive
    Muncy, PA 17756

Hours of Operation:
    Monday to Friday 8 AM > 6 PM EST
 
 800-858-5745

Mission Statement

Intrada is built on the premise that the management of information technology for business is like legal advice or accounting. It is not a do-it-yourself job.

Smart business people who are not technically savvy need quality resources for reliable hardware, software, service, and support. Businesses rely on these vendors as trusted friends or partners in their business.

Intrada serves its clients as that trusted partner. We make sure that our clients have what they need to run their businesses, with maximum efficiency and reliability.

Many of our client's needs are mission critical. Intrada gives them the assurance that we will be there when they need us.