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Help Desk Service

Help Desk services mean different things to different people at different times. Whether you are looking for turnkey support on your company network or tools designed to help your current IT department become more efficient, Intrada's experience and systems can accomplish the desired result. Read more...
Network Support

Network Support

Intrada's Network Support Services focus on stability, productivity, cost and results. With over 20 years of network administration experience throughout multiple industries allows for quick transition of current network support to assisting or performing complete network rebuilds. Read more...

Search Engine Optimization

SEO is ever-evolving and requires a continual commitment or you will be left behind.  Intrada's process it to create a trusted partnership with our clients, learning their optimization goals and creating a campaign that can track the return on investment.
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Avoid Getting Caught In A Phishing Scam

Avoid Getting Caught In a Phishing Scam

Over the last 2 months, Intrada has seen a huge increase in email scams designed to steal individual identity, access online accounts or control computers. In the IT industry, we call these Phishing Scams because they are fishing for information. It is largely known not to plug in any device or USB drive or insert a disk into your computer if you don’t know where it came from. But, phishing scams are delivered mainly through email, not by plugging in an external device. These email scams many times look harmless or even like legitimate emails. But, once you click on the attachment or the link in the URL, the scammers usually try to install malware, ransomware or other backdoor applications that cause loss in data and a violation of your privacy.

Phishing Scams are not new. Phishing was first recognized in the mid 1990’s by a hacker named Khan Smith. Smith used the arrow symbols <>< that resemble a fish and commonly used in online chat communications, making it hard for AOL to filter the communications. This same symbol is associated with Christians and was used as a secret Christian symbol long before Smith. Combine this symbol with stolen or hacked email accounts to see why most credit Smith with leading the phishing epidemic.

So how do you keep from getting caught by Phishing Scams? If you receive an email that you are not expecting or from a sender you do not recognize, it’s best not to open it. I suggest you think of it as junk mail and trash it.

But, maybe your curiosity lured you to open the email.

Read more...

 

PRO-ACTIVE Network Support

PRO-ACTIVE Network Support

Managing and Supporting an Information Technologies (IT) environment, no matter what size, uptime, availability and security are key to business operations. Each system needs to function efficiently in order to maintain optimal network performance and business continuity. To do the job right, Information Technologies (IT) professionals need a network and systems management toolset capable of monitoring, managing and reporting on the entire IT environment ensuring the availability of business critical Information Technologies (IT) services.

Intrada provides companies and IT departments with a comprehensive toolset including continual monitoring, management of Internet Protocol (IP) devices and Help Desk Support for users to minimize downtime across the network. This toolset is Intrada's PRO-Active Information Technologies (IT) Support allowing companies to respond to situations before they become problems preventing costly reactive methods. This dynamic response and support structure can be added to a current IT Department or can replace your current reactive support vendor. This allows companies to focus on customer service and not computer systems.

Intrada PRO-Active allows you to overcome top challenges of companies today by:

  • Reducing IT costs and increasing IT department productivity through automation
  • Monitoring the network to deliver a consistently high level of service 24x7
  • Decrease Unpredictable costly downtime
  • Addressing competing needs such as servers vs end-users vs business applications
  • Centrally managing a distributed architecture as if it was local
  • Generating reports to gain insight into your network and communicate important Information Technologies (IT) statistics
  • Integration with industry leading Professional Services Automation (PSA) tools
  • Single Source Information Technologies (IT)
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Network Installation and Upgrade

Network Support

Network Support

Onsite and Remote support provided by Intrada is the answer to all the support challenges that you might be facing. Our technicians based in our Pennsylvania office are available to assist on your next Network Upgrade or Hardware Installation requirement.  
Read more.

Hardware and Software Sales

Hardware and Software Sales

Lenovo, SonicWall, vmware, Microsoft, Dell, Adobe, HP, Cisco, CyberPower, IBM, APC, Barracuda, Intel and many more.
Read more.

Backup and Disaster Recovery

Backup and Disaster Recovery

Cloud-Integrated and Onsite Imaging Data Protection for Physical, Virtual and Workstation Environments.
Read more.

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Intrada Technologies is a team of professionals who provide and support IT solutions including Website Development, Internet Marketing, Pro-Active managed services, Network Support, Computer Support, Hosting and Cloud solutions..

Contact Information: 
    31 Ashler Manor Drive
    Muncy, PA 17756

Hours of Operation:
    Monday to Friday 8 AM > 6 PM EST
 
 800-858-5745

Mission Statement

Intrada is built on the premise that the management of information technology for business is like legal advice or accounting. It is not a do-it-yourself job.

Smart business people who are not technically savvy need quality resources for reliable hardware, software, service, and support. Businesses rely on these vendors as trusted friends or partners in their business.

Intrada serves its clients as that trusted partner. We make sure that our clients have what they need to run their businesses, with maximum efficiency and reliability.

Many of our client's needs are mission critical. Intrada gives them the assurance that we will be there when they need us.