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Tech Talk is Intrada's technical knowledge center, designed to keep our clients and partners well-informed about the latest in the world of technology. Here you will find a rich collection of articles addressing various tech topics, from in-depth how-tos and cyber awareness pieces to updates on the latest trends and technologies. Additionally, our eNewsletters provide regular insights into what's happening at Intrada, spotlighting new developments and initiatives. Explore Tech Talk to stay ahead with valuable information and expert advice tailored to help you navigate the ever-evolving IT landscape.

Tech Talk Articles

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Several people in a meeting working together with construction vests on
Rising hardware costs don't arrive with a warning notice. They show up in renewal quotes, surprise procurement requests, and budget conversations nobody planned for. Heading into 2027, the signals from major manufacturers are clear enough that waiting is no longer a neutral decision — it's an expensive one. Here, we break down what Dell, HP, Lenovo, and Acer are saying about pricing trajectories, what industry experts recommend for cost-conscious businesses, and why the final months of this fiscal year may be the most strategic window you have to act. Dell: Revenue Growth Points to Rising Dema...
  • Sep 11, 2026
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  • David Steele
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  • budgeting
A man and a robot sitting on a bench facing each other
Not all AI platforms handle data the same way. Some consumer-focused AI tools may use user interactions to improve future AI models, while enterprise-focused platforms typically provide stronger controls around how business information is stored, processed, and protected. Understanding the difference is critical for organizations that handle sensitive information, customer data, financial records, intellectual property, or confidential business communications. This article explains why data privacy matters in the age of AI and how businesses can adopt AI responsibly without putting valuable in...
  • Sep 11, 2026
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  • Allison Reichenbach
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  • ai
  • protected data
Dog near travel and beach equipment holding a lifesaver that says "Welcome on board"
When a hacker gains access to someone's email account, their first move isn't always to send a suspicious blast. Often, they read. They review past conversations, study the tone of previous messages, identify ongoing projects, and look for anything they can use to craft a follow-up that fits naturally into an existing thread. Then they send an email that looks like a continuation of a real conversation. Same name. Same email address. Same casual writing style. Maybe even a reference to a project you've both been working on. This technique — sometimes called Business Email Compromise (BEC) — is...
  • Sep 11, 2026
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  • David Steele
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  • phishing
  • cybersecurity
  • email
Woman at a restaurant looking suspiciously at her laptop
Credential stealing is the act of tricking someone into revealing their login information—usernames, passwords, or both. Once an attacker has those credentials, they can access email accounts, financial systems, internal business tools, and more. The target isn't always an executive or IT administrator. Anyone with a login is a potential entry point. The most common method is phishing —an email that looks like it comes from a trusted source (your bank, Microsoft, a coworker) but is actually designed to redirect you to a fake site. Other common tactics include: Fake login pages that mirror real...
  • Aug 17, 2026
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  • David Steele
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  • cybersecurity
A laptop showing spreadsheets in a meeting
At its core, compliance is about demonstrating that reasonable safeguards are in place to protect information and manage risk. While requirements vary by industry, most frameworks focus on similar objectives: Protecting sensitive data Controlling access to information Maintaining records appropriately Monitoring for security events Responding to incidents effectively The specific rules may differ, but the underlying principles remain surprisingly consistent. One of the biggest misconceptions is that compliance is only relevant to large organizations. In reality, small and mid-sized businesses ...
  • Aug 17, 2026
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  • Allison Reichenbach
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  • microsoft 365
Black and white photo of Grace Hopper
Who is Grace Hopper? Ever hear of her? Well, you should have. This U.S. Navy Rear Admiral and trailblazing computer scientist built the first compiler, helped create COBOL, and quietly shaped the way we use technology today—even if her name never made it past the IT world. Her work made software development accessible to a broader audience and laid the groundwork for modern computing. Before Silicon Valley, before personal computers, before the internet—there was Grace Hopper. Few figures in the history of technology have left a more lasting impression, yet her name remains unfamiliar to many ...
  • Jul 14, 2026
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  • Alex AI
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  • Information Technology
Woman working on her laptop
Microsoft 365 Business Premium is one of the most widely used platforms among small and mid‑sized businesses. It provides email, collaboration tools, desktop applications, and security features, all bundled into a single subscription. But despite how common it is, many businesses only use a small portion of what they’re already paying for. In many environments, Business Premium is treated primarily as: Email (Exchange Online) File storage (OneDrive/SharePoint) Office apps (Word, Excel, Outlook) While those tools are essential, they represent only part of the platform. Business Premium also inc...
  • Jul 14, 2026
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  • Allison Reichenbach
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  • microsoft 365
Nurse using AI on her tablet
Most businesses we talk with aren't asking if they should use AI anymore. They're asking where it actually pays off—and how to add it without breaking the systems they already depend on. That's a fair question; the companies seeing real returns aren't chasing the latest buzzword. They're applying AI to specific problems, on top of a solid network foundation, and tracking the outcomes carefully. What you'll learn: In this article, we'll walk through how AI is being applied in real industry settings, why your IT and network infrastructure matters more than the AI tool itself, and how combining t...
  • Jul 14, 2026
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  • David Steele
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  • ai
  • IT Infrastructure
Woman looking through her sticky notes while using her laptop
If your inbox feels like it runs your day instead of the other way around, you're not alone. Many of the business owners and teams we work with tell us the same thing—they spend more time managing email than doing the work that actually moves their business forward. Microsoft Copilot can help shift that balance. It's an AI assistant built right into the Microsoft tools you already use, and it's designed to take some of the repetitive load off your plate. The trick is knowing which version fits your needs and how to start using it without a steep learning curve. In this article, we'll walk thro...
  • Jul 14, 2026
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  • David Steele
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  • ai
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