MailAssure Guide

How to Access your Spam Inbox

Open up outlook or your normal email application and search for no-reply@spam.intradatech.com It will be the FIRST email from this sender:
At the bottom of the email, you will see a “Click Here” button to generate a login link for your email – alternatively, if you cannot find this email simply go to https://spam.intradatech.com/retrievelogin.php and follow the same steps below:
Enter your email address and click submit
This will generate a new email from no-reply@spam.intradatech.com and send it to your email with a password reset link – simply click this link:
This will take you to a page that is asking for your password. And then click on "Dashboard" on the left-hand side:
At this point, you are now in your personal control panel or you can access it by navigating to https://spam.intradatech.com.:
1. View Spam – Click the following button: Or you may also view spam under Protection on the left-hand side after clicking "Spam Quarantine": Once you are in the spam inbox, the display will look like the following:
2. From here, you will be able to Whitelist, Blacklist, and Blacklist sender and remove from quarantine by clicking the small arrow next to the selection box:

Whitelist – Allows all mail from a selected sender

Blacklist – Deny all mail from a select sender

Remove from quarantine – This is effectively moving the spam to your trash bin – it deletes it

Remove and Train – This will delete the spam and teach MailAssure to recognize as bad

Release – This will deliver to your mailbox without training it

Release and Train – This will deliver to your mailbox and teach MailAssure to recognize as good

Open a Web Browser (Google Chrome, Microsoft Edge, FireFox, Safari, Etc. . .)
Type in the following and hit “Enter”
At this point, you will enter your username – this should be your email address and your password (which will be included in the email you received this in) then click “Submit”.
On the left hand side you will see “My Settings”, underneath – you should see “User’s Profile"
Enter your username (email address), your old password, then your new password:
Click “Save” and your password should be updated

Sign into your MailAssure control panel
On the left-hand side, under the “Protection” click on Sender Whitelist to whitelist or Sender Blacklist, if you’d like to deny a sender
Click on the “+ Add whitelist sender"
Enter in the address / domain you would like to block and click “Save”
On the right-hand side – click on “Show Results” – this should present a list of whitelisted addresses