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- User Activity Monitoring - It’s Not Just Big Brother
In 2001, both companies started working together to bring solution-focused technology and communication services together in a complementary relationship. In 2014, Intrada purchased PRworks, bringing all administration under Intrada but keeping services and team members separated under each company’s brand.
The PRworks (PRW) team focuses on communications-centric research, communications strategy, targeted communications and consistent branding. By employing our years of experience consulting with a broad array of industries, PRworks’ team crafts valuable communications plans, hones target markets, and crafts consistent written and visual communications to provide the foundation to a productive and effective campaign as well as protect and enhance an organization’s reputation.
Intrada is technology focused. Our foundational values concentrate on customer service and we desire to exceed our clients’ expectations. To provide goal driven technology services requires an experienced team with detailed processes that allow Intrada to maximize the management of a successful development project. Our team approach, experience and proven systems will provide the framework to guide our clients through this process and create a successful, powerful and professional website and online presentation.
If you have any questions about the services offered, please contact us to discuss in more detail.
User Activity Monitoring - It’s Not Just Big Brother
Nowadays, working remotely is commonplace for many. Because of this new trend, most assume employee productivity has suffered. While some employees are easily distracted at home, others thrive as they are self-disciplined, creating a daily schedule and following it.
How do you determine who may need a little help, a little guidance on managing their workday remotely? Is there an easy way that employers can monitor user activity and productivity? There is, and Intrada has a solution.
User Activity Monitoring Software IDs Employees in Need of Help
As an employer, installing user activity monitoring software on employees’ laptops or desktops is an excellent way to discover who is thriving and who is falling behind.
David Steele, Partner with Intrada Technologies, says, “Originally, user activity monitoring was installed to make sure employees weren’t engaging in any unauthorized activity during the workday – recording email, print jobs, website history, keystrokes, and network access, as well as securing company information. It was big brother. Now, with such an increase in working from home, it can also detect those individuals who need a little extra support or coaching – those that need assistance in structuring their workday.”
Intrada Technologies offers a software platform that provides our clients with user activity monitoring (UAM) for remote and on-premise users. However, Intrada is not the Big Brother. Intrada manages the software platform and provides our clients, usually supervisors, with reporting based on productivity. The system also includes employee behavior monitoring and analytics, notifying if the employee application utilization has changed or internet activity is not business-related. The platform also monitors through AI threat hunting and employee disengagement providing our clients with a ‘visual’ head’s up.
User activity monitoring continues to provide security and compliance accountability. By monitoring user activity, in the event of a security issue or concern, full historical accountability is in place to confirm any questions or concerns.
Companies are required to protect client information, and with employees working from anywhere, you can continue to ensure privacy and security policies were being followed, including compliancy requirements.
What does User Activity Monitoring Software Offer?
Our UAM software:
• Provides a log of hours employees are working
• Includes detailed information regarding what they are spending their time on
• Identifies those that may need extra coaching or additional training
• Detects struggling employees – those that need more structure or more manager communication
• Tracks, analyzes, and records all user activity
• Runs daily productivity reports
• Identifies who is on social media or shopping Amazon all-day
• Runs a psycholinguistic sentiment analysis (disengagement indicator)
• Offers PRO-Active threat hunting (fraud, data theft, etc.)
• Provides screenshot recordings with video playback
• Dramatically simplifies compliance reporting
Intrada is fully aware of and respects the privacy of companies and employees. We acknowledge that workstation monitoring removes employee privacy because everything is tracked.
Intrada’s focus and priority is to protect our clients and client’s employees from fraud, data theft, security threats, and unstable networks.
It is the responsibility of our clients to manage employee’s productivity and activities. Bottom line, a company computer and its usage are the responsibility of the employer, who must secure and manage it to confirm information is protected.
All activities are covered under a confidentiality agreement between Intrada and our clients to ensure that all information is confidential and private.
How can Intrada help?
Intrada Technologies views user activity monitoring (UAM) software as a potential tool in your productivity toolbox. While UAM works well for some businesses, a different tool may work better for your business. Contact us today at (570) 321-7370 for a complimentary technical assessment and if User Employee Monitoring (UAM) is a good fit for your company
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Intrada Technologies is a full-service web development and network management company with a focus on creating ongoing, trusted partnerships with each of our clients.
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Our unique, collaborative partnerships allow us to provide our clients with the assurance that we will be there when they need us.
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