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The Monthly “Steal” by David Steele

The Monthly “Steal” is a bit of relevant technology information intertwined with personal thoughts, opinions and some real life experiences. It is written by David “Steele” and is free, hence a “steal” from a “Steele”.

David Steele SpeakingOver the years, I have taught several clinics, lunch and learns, training seminars and presentations from web strategies to network security and HIPAA compliance training. Our sister company, PRworks, a communications and public relations company, pushes me to continually work to improve my presentation skills. I have been working with Bob Saline, CEO of PRworks, for over 15 years and I value his honest, experienced and strategic comments. I want the feedback so I can improve, because I have sat through some agonizing presentations. But, sometimes feedback is painful, like when I found out I had a verbal pause. At first I didn’t believe it or even understand what Bob was saying because I knew I didn’t have whatever Bob said I had. Bob then softly tried to break my pride and told me that most people don’t even know they have a verbal pause. SO, I asked, what is my verbal pause? “So”. So what? “SO” is your verbal pause, David”. So then I paused to comprehend. Bob explains that when I’m between topics or getting ready to move to a different step, I start the section by saying “SO”.

CONSEQUENTLY, I was made aware of my verbal pause and at the next event I started catching myself verbally pausing all the time. That was a hard habit to break and the hardest part was not replacing the verbal pause with something else. I asked Bob what I should do and he said, “Just shut up, David” – more honest feedback from the heart.

THEREFORE, I’m now on the path to quietly pausing when I’m gathering my thoughts. As I get older, the pause sometimes is lengthy and I hear jeopardy theme music in my head. I found that replacing my “SO” with “’Do you have any questions?” gives me time to think and is usually is a good time to pause. I was so proud of myself the first time I tried the question in place of “SO”. I answered the question, then continued with, “SO, let’s move on”. BUT, now I find myself listening to other speakers, teachers, preachers and politicians to see if they have a verbal pause. When I hear one, it’s like a large bell going off in my head. I start marking down a dashe each time I hear the pause and counting them like I will get a prize at the end. I blame Bob Saline.

David Steele SpeakingSUBSEQUENTLY, I’m going to continue to work on my #Silence and let you know – It’s OK to shut up. It’s like white space on your home page and you know that too many words can be bad.

HENCE, do you have a verbal pause? Common pauses include so, um, ah and you know? Find a Bob Saline that you respect to give you honest feedback and hold you accountable. Also – ask for feedback. I have a rule of thumb that has helped me with comments or suggestions. If someone makes a comment that offends me, then usually it’s true and I just don’t want to admit it, so I work on it. Other times, you know the person is just being, well, stupid, and I move on. We might laugh about it over dinner. Be careful, pride driven presenters are shadowed by humility, not knowledge or experience. It’s a great time to build a relationship with a new prospect. If you are interested in learning more about Intrada, give me a call or email me today.

David Steele, Partner / Webmaster
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Expertise - David is one of today’s new breed of technology pioneers creating, building and managing technology for today’s business environment. In 2000, David co-founded Intrada Technologies, Inc. In 2001, Intrada partnered with Micro-One Computer Center to create Micro-Link, a regional ISP serving more than 2000 dial-up customers. He also developed a public wireless network for commercial industry in Williamsport / Montoursville / Montgomery, PA that includes corporate email, broadband, VPN, firewall, network management, consulting, installation and training. In 2004, he sold the Dialup and Wireless portions of the business, with Intrada assuming the Micro-Link hosting and commercial ISP services. Today, David’s primary business focus is web development and network management.

Client Depth - David’s clients include health care, telecommunications, retail outlets and cataloging, and web-based robotic management systems. He has implemented full E-commerce and inventory billing systems, visual packing and shipping systems and other E-commerce solutions for large distributors with EDI interfaces and multiple vendors.

Accomplishments - David gained his expertise from a unique combination of formal education, natural ability, and on-the-job learning. He acquired his business acumen studying business management and computer programming at Pennsylvania College of Technology. In addition, David studied privately with renowned lighting and theater designer Stan Prestner at UCLA, where he learned the intricacies of light engineering and design and electrical sound reinforcement for live performance.

In addition, David continues to pursue advanced training in new media and technology developments.  570-321-7370 x102


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