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- Server Notification Email Scam
Knowledge Base
Server Notification Email Scam
With the increase of employees working remotely, email scammers are getting creative. If you receive any emails in question, please contact the Intrada Help Desk before clicking on links or providing personal information.
This is an email received by Intrada from “Intrada” but not sent from Intrada. This is called spoofing. The email looks like it is from Intrada, but the actual sending server is in New York City - more specifically, 101 Avenue of the Americas – 10th Floor.
What is Spoofing?
Spoofing is when a spammer uses information like a shared email address (This email address is being protected from spambots. You need JavaScript enabled to view it.) or a contact usually found on a company website or online. Spammers will “spoof” that information and send to other email addresses also found on a company website to trick users into providing information, mobile phone numbers, account information, or additional private information.
Intrada uses the latest firewalls to help prevent these scams from ever hitting your inbox. On average, 56% of all email received by Intrada is spam, blocked by our firewalls; only 21% of incoming email is delivered. Other email is tagged for review or quarantined for user review. What spam firewalls cannot prevent is a user clicking on a link and providing personal information on an external website.
Intrada will not email you asking you to fill out personal information on a website form. Links that are sent to you asking for personal information is a red flag and should be checked by our Help Desk.
Please contact us if you think you have been spoofed by a scammer. We are here to help.
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