Enabling mail submission agent on a mail service node requires customers who use the node to adjust their mail client's settings. More specifically, they should change the port of the outgoing SMTP server to 587 and turn on the TLS encrypted connections. Here is an example of how your customers must configure the Microsoft Outlook mail client.
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Procedures and Policies
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Intrada does not require clients to host with Intrada Technologies. Intrada does not include 3rd party hosting support with agreements unless by an approved vendor. Troubleshooting service with an unapproved vendor or without an agreement will be invoiced at hourly rates.
Intrada does not support site builder plans like Wix or Square Space.
Intrada does not recommend shared hosting packages. Any sites collecting payment cannot be hosted on a shared server and pass a PCI compliance check.
Intrada hosting packages run on Intrada’s private network and include unlimited technical support. Support does not include any programming or updating of code within the hosting of a site. Support does cover access, email and performance support. All systems are monitored 24/7 and nightly backed up to a secured facility.
All information related to the data or personal information will be considered confidential and private unless in violation of state and federal laws. See Privacy Policy for full privacy information.
The device owner is responsible to confirm backups are secured and complete*. Intrada’s backup and recovery services are designed to support users with technology support and tools and use best practice processes to secure and protect data. Intrada is not and cannot be held responsible for any lost data.
In the event of a failed hardware device, Intrada is not responsible for the recovery of this device.
Intrada’s policy for data protection:
- Intrada will manage and monitor all backup plans included in PRO-Active agreements.
- Intrada will perform routine restores of data to insure backups are preforming as required under a PRO-Active Network Management Agreement. PRO-Active at home plans do not include routine restores.
- Intrada will keep all physical off-site copies handled by Intrada in a secured location.
- When working on a device (workstation, laptop, server, network attached storage), Intrada will routinely backup the device before starting any troubleshooting processes. This backup or image will be stored at Intrada for up to 30 days. After 30 days, Intraday will erase the backup or image file permanently, unless instructed differently by customer.
Intrada’s Website and Internet Marketing Team is made up of several individuals focused on the primary components on a development project:
- Project Manager or Webmaster is responsible for all aspects of the project beginning with client interaction through development to end user presentation. The Project Manager also works directly with the Account Executive during the proposal process to ensure that the clients’ requests are all included and Intrada understands all expectations.
- Account Executive’s obligation is to deliver the correct solution the client. By working with the Project Manager an efficient plan and strategy are created to insure the success of the project. The Account Executive remains in continual contact with the client and involved in project meetings to ensure the clients’ expectations are exceeded.
- Strategic Planning and Public Relations task is to identify the presentation in both content and visual tone to obtain the required result. Focused on researching competitors and determining market share on the target prospect requires unique training and abilities. Once this information is collected and reviewed with the Project Manager, a detailed Internet Marketing Campaign is created with foundation information to insure focus and consistency.
- Marketing Manager handles SEO / SEM / SMM Services and Functions. The Marketing Manager works to build content frameworks for initial develop that enables all progress to be Search Engine Optimized as a project is launched. This then allows the Marketing Manager to prepare and focus on Search Engine Marketing and Social Media Marketing campaigns once the project is launched. This provides an increased onboarding time to campaign development and launch. The Marketing Manager then focuses on Search Engine Marketing and continual goals by building off the initial foundation build during development.
Intrada PRO-Active Network Management
Home Office: Williamsport, PA (50 Mile Radius)
Wellsboro, Mansfield, Trout Run, Cogan Station, Mill Hall, Lock Haven, Avis, Jersey Shore, Williamsport, South Williamsport, Montoursville, Muncy, Hughesville, Montgomery, Bloomsburg, Berwick, Catawissa, Danville, Elysburg, Shamokin, Milton, Lewisburg, Northumberland, Sunbury, Selinsgrove, Mifflinburg.
Contact Information:
31 Ashler Manor Drive
Muncy, PA 17756
Hours of Operation:
Monday to Friday 8 AM > 5 PM EST
800-858-5745
OUR FOCUS
Intrada Technologies is a full-service web development and network management company with a focus on creating ongoing, trusted partnerships with each of our clients.
We make sure our clients have what they require to run their businesses with maximum efficiency and reliability, as many of their needs are mission-critical.
Our unique, collaborative partnerships allow us to provide our clients with the assurance that we will be there when they need us.
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