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help-desk

Help Desk Service

HELP DESK services mean different things to different people at different times. Whether you are looking for turnkey support on your company network or tools designed to help your current IT department become more efficient, Intrada's experience and systems can accomplish the desired result.  HELP DESK
network-support

Network Support

Intrada's Network Support Services focus on stability, productivity, cost and results. With over 20 years of network administration experience throughout multiple industries allows for quick transition of current network support to assisting or performing complete network rebuilds. Read more...
search-engine-optimization

Search Engine Optimization

SEO is ever-evolving and requires a continual commitment or you will be left behind.  Intrada's process it to create a trusted partnership with our clients, learning their optimization goals and creating a campaign that can track the return on investment.
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Back to School – The Increasing Use of Technology and It’s Challenges

online-schooling

As administrators and educators finalize plans and return to school this fall, an increase in educational technology is inevitable. Whether an in-person, hybrid, or fully-online return to school is planned, districts have learned valuable lessons from the Spring of 2020 and have obtained new levels of technological experience. However, supporting schools and their educational needs and expectations in a rapidly changing environment can significantly stress many departments – specifically the IT department.

Nearly sixty percent of teachers and administrators surveyed by Ed Week said their opinion of educational technology has grown more favorable due to the increased usage of technology during the coronavirus closures. Survey findings attributed the prevention of negative feelings to the significant role that school IT Help Desks likely played.

The increased workload for school IT departments is staggering. One district’s IT Help Desk reported an increased daily call volume increasing 800% during building closures, demonstrating just how critical the role of an accessible, experienced IT support system is for successful remote learning.

In the Spring of 2020, nearly 9 out of 10 teachers reported spending more time troubleshooting technology issues and, in many cases, devoting possible instructional time to managing technology challenges. Hopefully, some of those learning curves will have leveled off by now. As technology continues to evolve to meet demands, IT staff must continue to devote time to teaching other staff members, parents and students how to interface with the changes.

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Most Recent Articles

Back to School – The Increasing Use of Technology and It’s Challenges
News and Events
As administrators and educators finalize plans and return to school this fall, an increase in educational technology is inevitable. Whether an in-person, hybrid, or fully-online return to school is planned, districts h...
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Is Microsoft 365 Right for My Business?
News and Events
One of the most popular Cloud platforms for businesses is Microsoft 365 (formerly known as Office 365). This platform has changed how we work, allowing companies to become mobile and increase productivity. Licensed as ...
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Computer Basics Explained: What is the Cloud?
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Computer Basics Explained: What is the Cloud? Now more than ever, at work, at home, everyone is talking about the Cloud. And no – not the type of cloud you learned about in elementary science class. When defining com...
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Live Event Streaming and Solutions
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Now, more than ever, organizations are engaging larger audiences using live streaming technologies. Not only can you reach more people with your messages, but all activity is tracked with real-time measurements. Live s...
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Network Installation and Upgrade

Network Support

Network Support

Onsite and Remote support provided by Intrada is the answer to all the support challenges that you might be facing. Our technicians based in our Pennsylvania office are available to assist on your next Network Upgrade or Hardware Installation requirement.  
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Hardware and Software Sales

Hardware and Software Sales

Lenovo, SonicWall, vmware, Microsoft, Dell, Adobe, HP, Cisco, CyberPower, IBM, APC, Barracuda, Intel and many more.
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Backup and Disaster Recovery

Backup and Disaster Recovery

Cloud-Integrated and Onsite Imaging Data Protection for Physical, Virtual and Workstation Environments.
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Intrada-20th small

 

 

Contact Information: 
    31 Ashler Manor Drive
    Muncy, PA 17756

Hours of Operation:
    Monday to Friday 8 AM > 5 PM EST
 
 800-858-5745
 

OUR FOCUS

Intrada Technologies is a full-service web development and network management company with a focus on creating ongoing, trusted partnerships with each of our clients.

We make sure our clients have what they require to run their businesses with maximum efficiency and reliability, as many of their needs are mission-critical. 

Our unique, collaborative partnerships allow us to provide our clients with the assurance that we will be there when they need us.

OUR TEAM