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help-desk

Help Desk Service

HELP DESK services mean different things to different people at different times. Whether you are looking for turnkey support on your company network or tools designed to help your current IT department become more efficient, Intrada's experience and systems can accomplish the desired result.  HELP DESK
network-support

Network Support

Intrada's Network Support Services focus on stability, productivity, cost and results. With over 20 years of network administration experience throughout multiple industries allows for quick transition of current network support to assisting or performing complete network rebuilds. Read more...
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Search Engine Optimization

SEO is ever-evolving and requires a continual commitment or you will be left behind.  Intrada's process it to create a trusted partnership with our clients, learning their optimization goals and creating a campaign that can track the return on investment.
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SITUATION RESPONSE PROCESS

Intrada Technologies takes our partnership with clients seriously. Intrada Technologies was founded to build ongoing, trusted, collaborative relationships with clients through our full-service web development and network management services. We will be there when you need us. Our commitment to our clients and to exceeding their expectations led us to develop a vital resource – the Situation Response Process.

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PRO-ACTIVE Network Support

PRO-ACTIVE Network Support

Managing and Supporting an Information Technologies (IT) environment, no matter what size, uptime, availability and security are key to business operations. Each system needs to function efficiently in order to maintain optimal network performance and business continuity. To do the job right, Information Technologies (IT) professionals need a network and systems management toolset capable of monitoring, managing and reporting on the entire IT environment ensuring the availability of business critical Information Technologies (IT) services.

Intrada provides companies and IT departments with a comprehensive toolset including continual monitoring, management of Internet Protocol (IP) devices and Help Desk Support for users to minimize downtime across the network. This toolset is Intrada's PRO-Active Information Technologies (IT) Support allowing companies to respond to situations before they become problems preventing costly reactive methods. This dynamic response and support structure can be added to a current IT Department or can replace your current reactive support vendor. This allows companies to focus on customer service and not computer systems.

Intrada PRO-Active allows you to overcome top challenges of companies today by:

  • Reducing IT costs and increasing IT department productivity through automation
  • Monitoring the network to deliver a consistently high level of service 24x7
  • Decrease Unpredictable costly downtime
  • Addressing competing needs such as servers vs end-users vs business applications
  • Centrally managing a distributed architecture as if it was local
  • Generating reports to gain insight into your network and communicate important Information Technologies (IT) statistics
  • Integration with industry leading Professional Services Automation (PSA) tools
  • Single Source Information Technologies (IT)

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Network Installation and Upgrade

Network Support

Network Support

Onsite and Remote support provided by Intrada is the answer to all the support challenges that you might be facing. Our technicians based in our Pennsylvania office are available to assist on your next Network Upgrade or Hardware Installation requirement.  
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Hardware and Software Sales

Hardware and Software Sales

Lenovo, SonicWall, vmware, Microsoft, Dell, Adobe, HP, Cisco, CyberPower, IBM, APC, Barracuda, Intel and many more.
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Backup and Disaster Recovery

Backup and Disaster Recovery

Cloud-Integrated and Onsite Imaging Data Protection for Physical, Virtual and Workstation Environments.
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Contact Information: 
    31 Ashler Manor Drive
    Muncy, PA 17756

Hours of Operation:
    Monday to Friday 8 AM > 5 PM EST
 
 800-858-5745
 

OUR FOCUS

Intrada Technologies is a full-service web development and network management company with a focus on creating ongoing, trusted partnerships with each of our clients.

We make sure our clients have what they require to run their businesses with maximum efficiency and reliability, as many of their needs are mission-critical. 

Our unique, collaborative partnerships allow us to provide our clients with the assurance that we will be there when they need us.

OUR TEAM