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Help Desk Service

Help Desk Service

Help Desk services mean different things to different people at different times. Whether you are looking for turnkey support on your company network or tools designed to help your current IT department become more efficient, Intrada's experience and systems can accomplish the desired result. Read more...
Network Support

Network Support

Intrada's Network Support Services focus on stability, productivity, cost and results. With over 20 years of network administration experience throughout multiple industries allows for quick transition of current network support to assisting or performing complete network rebuilds. Read more...
Search Engine Optimization

Search Engine Optimization

SEO is ever-evolving and requires a continual commitment or you will be left behind.  Intrada's process it to create a trusted partnership with our clients, learning their optimization goals and creating a campaign that can track the return on investment.
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Cyber-Attacks are Coming Via Email

CYBER-ATTACKS ARE COMING VIA EMAIL

By Eric Budd
Date Published: 7/16/2018

Recently, several customers received an email that threatens to post videos of them watching suggestive or inappropriate videos on the internet if they didn’t pay $2,900.00 in bitcoin. The email continued to say that malware and remote control software was installed on their computer allowing the collection of the video. The email immediately gets your attention by listing a password that you are currently using.

I am aware, $*@&$*%&, is your password. You may not know me and you're most likely thinking why you are getting this email, right?

In fact, I actually installed a malware on the adult website you visited. While you were watching videos, your web browser started out working as a RDP (Remote Desktop) that has a keylogger which gave me access to your screen and webcam. Right after that, my software program gathered all your contacts from your Messenger, Facebook, and email.

Well not to worry – the spammer does NOT have a video of you watching lewd videos. If the spammer had access to your computer, your computer would already be asking for payment. Unfortunately, the spammer did gain access to email addresses and passwords. They will most likely continue to use it to manipulate users into giving more information.

We have seen several dozen of these email scams hit our network and we are notifying clients of the scam and working to get these messages blocked.

We believe this list of accounts was obtained from recent hacks to companies like Ancestry 2015, Adobe 2013, Avast 2014, B2B 2017, Comcast 2015, Dominos 2014, Dropbox 2012, LinkedIn 2016, Snapchat 2015 and Sony 2011, to name few.

If you received the email:

  1. Do not respond. Don’t become a target. Just DELETE THE MESSAGE.
  2. If you still use the password listed in the email, you need to update any accounts using that password as soon as possible. There is nothing stopping the spammer from trying to access accounts and once in, it becomes very difficult to fix.
  3. Don’t enter your password on any sites to check and see if your password has been hacked or stolen. This is another attempt to update the list with current passwords.

We expect additional scams to follow saying your account has been compromised and to visit sites to confirm. Don’t get tricked by these phishing scams. If you have a concern, contact our help desk and a network technician will promptly make sure your accounts and workstation are secure.

Read the article here

PRO-ACTIVE Network Support

PRO-ACTIVE Network Support

Managing and Supporting an Information Technologies (IT) environment, no matter what size, uptime, availability and security are key to business operations. Each system needs to function efficiently in order to maintain optimal network performance and business continuity. To do the job right, Information Technologies (IT) professionals need a network and systems management toolset capable of monitoring, managing and reporting on the entire IT environment ensuring the availability of business critical Information Technologies (IT) services.

Intrada provides companies and IT departments with a comprehensive toolset including continual monitoring, management of Internet Protocol (IP) devices and Help Desk Support for users to minimize downtime across the network. This toolset is Intrada's PRO-Active Information Technologies (IT) Support allowing companies to respond to situations before they become problems preventing costly reactive methods. This dynamic response and support structure can be added to a current IT Department or can replace your current reactive support vendor. This allows companies to focus on customer service and not computer systems.

Intrada PRO-Active allows you to overcome top challenges of companies today by:

  • Reducing IT costs and increasing IT department productivity through automation
  • Monitoring the network to deliver a consistently high level of service 24x7
  • Decrease Unpredictable costly downtime
  • Addressing competing needs such as servers vs end-users vs business applications
  • Centrally managing a distributed architecture as if it was local
  • Generating reports to gain insight into your network and communicate important Information Technologies (IT) statistics
  • Integration with industry leading Professional Services Automation (PSA) tools
  • Single Source Information Technologies (IT)

Read more...

Network Installation and Upgrade

Network Support

Network Support

Onsite and Remote support provided by Intrada is the answer to all the support challenges that you might be facing. Our technicians based in our Pennsylvania office are available to assist on your next Network Upgrade or Hardware Installation requirement.  
Read more.

Hardware and Software Sales

Hardware and Software Sales

Lenovo, SonicWall, vmware, Microsoft, Dell, Adobe, HP, Cisco, CyberPower, IBM, APC, Barracuda, Intel and many more.
Read more.

Backup and Disaster Recovery

Backup and Disaster Recovery

Cloud-Integrated and Onsite Imaging Data Protection for Physical, Virtual and Workstation Environments.
Read more.

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Intrada Technologies is a team of professionals who provide and support IT solutions including Website Development, Internet Marketing, Pro-Active managed services, Network Support, Computer Support, Hosting and Cloud solutions. .

Contact Information: 
    31 Ashler Manor Drive
    Muncy, PA 17756

Hours of Operation:
    Monday to Friday 8 AM > 6 PM EST
 
 800-858-5745

Mission Statement

Intrada is built on the premise that the management of information technology for business is like legal advice or accounting. It is not a do-it-yourself job.

Smart business people who are not technically savvy need quality resources for reliable hardware, software, service, and support. Businesses rely on these vendors as trusted friends or partners in their business.

Intrada serves its clients as that trusted partner. We make sure that our clients have what they need to run their businesses, with maximum efficiency and reliability.

Many of our client's needs are mission critical. Intrada gives them the assurance that we will be there when they need us.