PRO-active

Welcome to Intrada PRO-Active!

PRO-Active was created by the owners of Intrada Technologies to remove the traditional reactive approach to technology management and support. In 2008, Intrada invested in IT Managed Services or Managed Service Provider (MSP) concepts and software to provide the foundation for PRO-Active. PRO-Active includes one of the highest rated MSP platforms paired with a leading business management system enabling real-time visibility, automated processes, self-healing and centralized management of all systems and devices. These tools combined with Service Level Agreements (SLA), internal procedures and our experienced staff have exceeded the expectations of our clients.

PRO-Active focuses on delivering several key features:

  • 24/7 System Monitoring
  • Preferred Response and Auto Escalation
  • Preferred Pricing and Rates
  • Automated Processes and Self-Healing Processes
  • Dedicated Account Manager
  • Vendor and Resource Management
  • Set Monthly Billing
  • Customer Focused Helpdesk Staff

Intrada developed PRO-Active to ensure our clients experience decreased downtime, increased productivity and security all under a single monthly fee. PRO-Active can assist established IT departments or become your IT department. PRO-Active is not just available for Network Management, but also for Website Management, Internet Marketing and for Home Support services. To learn more about PRO-Active and how you will benefit, choose a service area below:

PRO-Active Network Management

Our focus is on businesses from small to large enterprises looking to lower IT related expenses and increase productivity and return on investment. PRO-Active Network Management delivers support and monitoring of network assets, workstations and mobile devices. User support is handled through a personalized help desk designed to quickly resolve issues and get your staff back to work. Intrada PRO-Active Network Management is a customized agreement designed to handle our client’s exact needs under a single monthly fee.

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PRO-Active at Home

Focused on the home user, PRO-Active at Home provides unlimited remote, phone and in-store help for the home network. Intrada’s PRO-Active at Home is more than a support plan; it is a solution to the headaches of traditional computer help. Free up your time and eliminate stress over your technology needs with PRO-Active at Home with plans starting at $19.95 monthly.


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PRO-Active Website Management

Company websites that require continual maintenance from content management to marketing can benefit from PRO-Active Website Management. Plans are available in many configurations from part time webmaster tasks to a web team to handle multiple focus points, all covered under a single monthly fee. These services generally work in conjunction with PRO-Active Internet Management, which focuses on marketing of the website through Search Engine Optimization, Social Media and Internet Marketing Campaigns.

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PRO-Active Internet Marketing

Online campaigns can be very time intensive to provide a continuous quality presentation. Intrada’s PRO-Active Internet Management is customized to our clients to provide the necessary resources to create, manage and track successful online campaigns. Available in many configurations from part time social media management to a web team handling multiple focus points, all covered under a single monthly fee.

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Contact Us Today for a Free Consultation.
Let us walk you through all your technology requests
and build a customized plan to meet your specific needs.

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Intrada Technologies
31 Ashler Manor Drive
Muncy, PA 17756 

800-858-5745
570-368-2810 FAX

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Contact Information: 
    31 Ashler Manor Drive
    Muncy, PA 17756

Hours of Operation:
    Monday to Friday 8 AM > 6 PM EST
 
 800-858-5745

Mission Statement

Intrada is built on the premise that the management of information technology for business is like legal advice or accounting. It is not a do-it-yourself job.

Smart business people who are not technically savvy need quality resources for reliable hardware, software, service, and support. Businesses rely on these vendors as trusted friends or partners in their business.

Intrada serves its clients as that trusted partner. We make sure that our clients have what they need to run their businesses, with maximum efficiency and reliability.

Many of our client's needs are mission critical. Intrada gives them the assurance that we will be there when they need us.